Payment Policy
Effective Date: July 30, 2026
At Transports Holding, we are committed to providing a secure and transparent payment process for all customers. This Payment Policy explains the payment methods we accept, our payment terms, and the procedures that apply to the purchase of our portable bathrooms, container offices, office pods, modular buildings, and related products.
By placing an order with Transports Holding, you agree to this Payment Policy.
1. Accepted Payment Methods
We currently accept the following payment methods:
- Bank Wire Transfer
- ACH Bank Payments
- Approved Credit & Debit Card Transactions (Visa, Mastercard, American Express, and Discover, where accepted)
Only the payment methods available during checkout or confirmed by our sales team may be used to complete your purchase.
2. Payment Terms
Unless otherwise agreed in writing:
- Full payment is required before production, dispatch, or delivery.
- Orders are processed only after payment has been successfully received and verified.
- All quotations remain valid only for the period stated in the quotation.
- Prices are subject to change until an order is confirmed.
For custom-built products, a deposit or staged payment arrangement may be required. Any such arrangement will be clearly outlined in your quotation or sales agreement.
3. Bank Wire Transfers
Customers selecting bank wire transfer will receive our banking details after their order or quotation has been confirmed.
Please note:
- Orders will not enter production until cleared funds have been received.
- Customers are responsible for any bank transfer fees charged by their financial institution.
- Payments should include the order or quotation reference to avoid processing delays.
- If payment is not received within the agreed timeframe, we may need to cancel the order.
4. ACH Bank Payments
ACH payments are accepted for eligible customers.
Orders paid by ACH will be processed once payment has successfully cleared.
If an ACH transaction is rejected or returned, we may request an alternative payment method before processing the order.
5. Credit & Debit Card Payments
We accept approved major credit and debit cards.
For security purposes:
- Card transactions may require identity verification.
- High-value purchases may require additional approval or an alternative payment method.
- Large commercial orders may require payment by bank transfer instead of card.
All card payments are processed through secure payment providers.
6. Currency
Unless otherwise specified in your quotation, invoices are issued in the currency agreed between Transports Holding and the customer.
Where applicable, exchange rate fluctuations may affect payments made in a different currency.
7. Taxes
Applicable taxes, duties, and government charges will be included where required by law and will be clearly shown on your quotation or invoice.
Customers are responsible for any import duties, customs charges, or local taxes applicable to international deliveries.
8. Billing Information
Customers are responsible for providing accurate billing information, including:
- Full Name
- Company Name (if applicable)
- Billing Address
- Email Address
- Telephone Number
- Tax information (where required)
Incorrect or incomplete information may delay order processing.
9. Payment Security
We take payment security seriously.
- All online transactions are processed using secure encryption technology.
- We do not store your complete credit or debit card details on our servers.
- Payment information is handled by trusted payment processing providers.
Customers should never send full card details by email.
10. Order Confirmation
An order is considered confirmed only after:
- Payment has been successfully received and verified; and
- You have received written confirmation from Transports Holding.
Receiving a quotation or submitting an online order does not automatically guarantee acceptance.
11. Failed or Declined Payments
If a payment cannot be processed due to:
- Insufficient funds
- Incorrect payment information
- Bank rejection
- Fraud prevention measures
Your order may be delayed, suspended, or cancelled until payment is completed.
12. Refunds
Approved refunds are processed according to our Refund & Return Policy.
Where applicable:
- Card payments will be refunded to the original card used.
- Bank transfer payments will be refunded to the originating bank account where practical.
- Processing times vary depending on your financial institution.
13. Fraud Prevention
To protect our customers and business, we reserve the right to:
- Verify customer identity
- Request supporting documentation
- Decline suspicious transactions
- Cancel orders believed to involve fraud or unauthorised activity
These measures help ensure secure transactions for all customers.
14. Payment Disputes
If you believe you have been charged incorrectly, please contact us before initiating a chargeback or payment dispute.
We will work promptly and fairly to investigate and resolve any billing concerns.
15. Changes to This Payment Policy
We may update this Payment Policy from time to time.
Any revisions will be published on this page with an updated effective date.
Continued use of our website after changes have been posted constitutes acceptance of the revised policy.
16. Contact Us
If you have any questions regarding payments, invoices, or billing, please contact us.
Transports Holding
Website: transportsholding.com
Email: info@transportsholding.com
Phone: +1 (774) 458-5455
Business Hours:
Monday – Friday
8:00 AM – 5:00 PM